Cancellation Policy

1. How to Cancel

You can cancel your subscription at any time by going to:

No need to contact us. Cancellation takes effect immediately and you will receive a confirmation email. If you face any difficulty cancelling, email us at contact@spotlift.in and we will cancel it for you within 1 business day.

2. What Happens After You Cancel

• Access continues until the end of your current billing period. You will not be charged again.
• No prorated refund for the remaining days in your billing cycle. See our Refund Policy for refund eligibility.
• Your data is retained for 90 days after your subscription ends in case you wish to reactivate. After 90 days, you may request permanent deletion by emailing us.
• Generated content (posts, replies, descriptions) remains accessible in read-only mode until your billing period ends.

3. Reactivating Your Subscription

Changed your mind? You can reactivate your subscription at any time from Dashboard → Settings → Billing. If your account data is still within the 90-day retention window, everything will be exactly as you left it.

4. Grace Period on Payment Failure

If a renewal payment fails (expired card, insufficient balance), SpotLift gives you a 3-day grace period before your account is downgraded. During this period:

• You retain full access to all your plan features
• You will receive an email asking you to update your payment method
• If payment is not received within 3 days, your account moves to the free plan automatically

To update your payment method, go to Dashboard → Settings → Billing or contact us at contact@spotlift.in.

5. Deleting Your Account

Cancelling your subscription is different from deleting your account. To permanently delete your account and all associated data:

Account deletion is permanent and cannot be undone. All your business profile data, generated content, and account information will be permanently removed.

6. Contact Us

For any cancellation-related questions:

• Email: contact@spotlift.in
• Phone: +91 85490 71560
• Response time: within 1 business day